Booking, without the stress.
BookFreely is an online marketplace that connects customers with independent local service businesses. It's a two-sided platform: customers get a single place to search, compare, and book services with clear deposit and refund policies up-front. Businesses get a lightweight system for managing their calendar, taking payments securely, communicating with customers, and growing their book of business.
Our mission
Our mission is to make booking any service — from a haircut to a home repair to a private chef — as simple as booking a table for dinner. Independent service businesses deserve modern software, and their customers deserve clarity about what they're paying for and when.
How it works
Payments are processed securely through an encrypted checkout. Customers pay the deposit each business sets — refundable or non-refundable is disclosed on every listing before checkout — plus a one-time booking and processing fee of 3.85% of the full service price. When a booking is made more than 24 hours ahead, the deposit is charged today and the remaining balance is charged automatically 24 hours before the appointment; 24 hours or less before the appointment the full amount is charged today. Funds are routed to the business's payout account, minus BookFreely's 5% platform fee. A business becomes active on the marketplace once its subscription is active, its account is in good standing, and it has a service that meets our publication requirements. Identity verification is handled by our secure payments partner and is separate: it is what unlocks payouts and the Verified badge, so not every listed business is already identity-verified. Until a business is approved, its share of each payment is held by BookFreely as a pending transfer and released automatically afterwards — customers are never charged twice.
Why it matters
Most service bookings still happen through phone calls, DMs, and calendar screenshots. That's stressful for customers who don't know what they're committing to, and painful for businesses juggling reminders, no-shows, and payment collection. BookFreely brings both sides into one place with the transparency and safety of a real marketplace.
For customers
- 01Search for a serviceFilter by category, city, or keyword to find businesses near you.
- 02Compare businessesReviews, pricing, deposit policy, and badges in one place. The Verified badge means our payments partner approved that business's identity — not every listing has it yet.
- 03Book onlinePick a time slot from the business's live availability. No phone tag.
- 04Pay securelyThe deposit set by the business (refundable or non-refundable, labeled upfront) plus a one-time booking and processing fee of 3.85% of the full service price, via encrypted checkout. Booking 24 hours or less before the appointment charges the full amount today.
- 05Enjoy the serviceAutomatic reminders 24 hours and 1 hour before. Any remaining balance is charged automatically 24 hours before the appointment.
For businesses
- 01Create your businessSign up in minutes with your business name, description, and contact info.
- 02Subscribe & set up payoutsActivate your subscription and your listings can go live. Complete secure payout setup whenever you're ready — it's what unlocks your earnings and the Verified badge, not your ability to take bookings.
- 03Add your servicesSet pricing, deposit policy, availability, and where you serve customers (in-shop or online).
- 04Accept bookingsCustomers book directly. You confirm, decline, or reschedule from your dashboard.
- 05Get paidDeposits route to your payout account automatically once payout setup is approved. Before that, your share is held as a pending transfer and released to you afterwards. BookFreely takes a 5% platform fee.
Reach us at bookfreely.support@gmail.com. Read our Terms and Privacy Policy.